We discussed some time back about the digital transformation of a restaurant (Delightful foods). Delightful foods Owner, as a business owner must have evaluated certain options while to decide which digital transformation options are best suited for him and opted for assisted Tablet based ordering system. Let us try to understand from the strategic point of view of each options available for changing order placement process. Some or all of these variations may already be…
A few months ago, I visited a restaurant with a colleague. It was fascinating to watch the waiter take orders from various tables, effortlessly inputting them into his tablet. We placed our order, assuming he’d head back to the kitchen to process it. To our surprise, our first dish arrived while he was still nearby. Intrigued, we learned that the tablet wasn’t just a note-taking device. It was linked to an app that instantly transmitted…